DIGIMAG's refund policy applies to all purchases made through our website.

1. Full refund
   If you are not satisfied with the purchased product, you have the right to request a full refund within 14 days of receiving the order. The product must be returned in its original condition, unused and undamaged. The costs of returning the product are borne by the customer.

2. Partial refund
   If the product received has defects or does not correspond to the description, you can request a partial refund or product replacement. We will evaluate the situation and make a decision accordingly.

3. Refund procedure
   To request a refund, please contact us through the contact form on our website. We will request additional information and guide you through the product return process.

4. Exceptions
   We do not accept returns of products that have been customized or used. Also, we will not accept returns of products that have been damaged due to improper use or negligence.

5. Refund processing
   We will process the refund within 14 days of receiving the returned product. We will notify you by email or phone about the status of the refund.

This is our general refund policy. If you have any questions or concerns, please contact us.