Our delivery policy outlines the information and rules regarding the delivery of orders placed on our website. Please read this information carefully.

1. Delivery Areas
   We deliver our products throughout Romania, except in cases where delivery is not possible due to geographical limitations or other restrictions.

2. Delivery Fees
   Delivery fees will be displayed at checkout and will be included in the total order price.

3. Delivery Time
   Delivery time varies depending on location and product availability. Typically, deliveries are made within 5-15 working days from order confirmation. In exceptional situations, such as extreme weather conditions or logistical problems, delivery time may be longer.

4. Order Confirmation
   After placing your order, you will receive an order confirmation at the email address provided. This confirmation will include information about the ordered products, the total order price, and the estimated delivery date.

5. Order Changes
   If you wish to make changes to your order (e.g., modify the delivery address or cancel the order), please contact us as soon as possible via the contact form on our website. We will do our best to accommodate your requests, but this depends on the order processing status.

6. Order Reception
   Upon receiving your order, please check the products to ensure they match your order and are in good condition. If there are any issues or non-conformities, please contact us within 48 hours of receiving the order.

7. Returns
   If you wish to return a product, please contact us via the contact form on our website to obtain information about the return procedure. Return costs will be borne by the customer.

8. Contact
   If you have any questions or concerns regarding our delivery policy, please contact us via the contact form on our website.